The order took some time to arrive due to a back order but I commend you for the assistance I recieved when I called about it. The gentleman I talked to could not have been more helpfull. I am using the products and am very pleased so far. The paper price was higher than a comparable product at staples and I did not see anywhere on the website where I could purchase a case of paper. I have recommended your company to my daughter-in-law who runs an office and am seriously considering persuing an associateship.