The products are as great as always. Everything was great from Island Ink Jet side, except FedEx became a problem. I have lost trust with FedEx totally. First of all, they delayed the delivery by missing 1 day (they did not enter the reason in the tracking on Aug. 4th. They only entered as 'Delivery not attempt'), then they did not deliver the package to my door on Aug. 5th. They left it with the rental office. I was there all day waiting for the package to arrive (they didn't even buzz my suite or come to my suite at all). I suggest that you should change the courier to Canada Post (that's what I use these days). Canada Post got great rates too. That's my 2 cents!