Does Remanufactured Ink or Toner Void Your Warranty?
What is one of the number one questions that many of our potential customers ask us?
Will buying remanufactured ink and toner void my printer warranty?
The answer is NO!
Actually, on the contrary it is actually against the law to be forced into only purchasing original manufacturer branded ink and toner.
If your printer malfunctions for some reason and the technician over the phone tells you that you’ve voided your warranty by using remanufactured ink or toner, that’s illegal folks, and it’s not something you should stand for.
If you want to see what the actual law states about using remanufactured ink or toner over OEM feel free to check out the Canada Competition Act and the Sherman and Clayton Antitrust Acts in the USA.
As a form of consumer protection, the law is designed so that OEM manufacturers cannot claim a monopoly and bind consumers to only buy from them. These are better known as ‘anti-consumer’ practices and are very openly proclaimed as being illegal in the above two Acts and the Magnusson-Moss Warranty Act.
Here’s an example from the US Federal Trade Commission (FTC) better explaining what the law in the Magnusson-Moss Warranty Act states:
“Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions.
“In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.”
This above law can be used in many different situations like getting your home appliances serviced by third-party service providers, and still keeping the warranty valid.
In the case of ink or toner cartridges, using remanufactured ink or toner is legally NOT going to void your warranty unless the OEM manufacturer is ready to take action to prove that the remanufactured ink or toner cartridge caused the printer or copier to fail, and in most cases this is highly unlikely.
To secure your peace of mind when purchasing remanufactured ink or toner, make sure you find a trusted, reliable vendor for all your ink and toner purchases.
This not only guarantees you hassle-free printing, low printer maintenance and helps avoid potential issues that low quality cartridges can cause, but it gives you high printing quality and decent page yields at an affordable price you deserve.
